Privacy Policy

Dallas Supreme Remodeling LLC (“Dallas Supreme Remodeling,” “we,” “us,” or “our”)
Effective date: October 6, 2026

This Privacy Policy explains what information Dallas Supreme Remodeling collects, how we use it, and the choices you have. It applies to our website (dallassupremeremodeling.com), our phone calls and text messages, and the services we provide to our customers.

Information we collect

• Contact information you give us, such as your name, phone number, email address, and project address.
• Project information, such as estimates, contracts, invoices, photos, and notes about the work we perform.
• Communication records, including your text-message consent, messages you send us, and records of calls with us. Follow-up calls may be placed by an automated AI voice assistant and may be recorded and transcribed so we can review your feedback and resolve any issues.
• Feedback you share with us, such as satisfaction ratings and comments about your project.
• Website information, such as information you submit through our contact forms and basic technical data (for example, browser type and pages visited) collected through cookies or analytics tools.

How we use your information

• To provide estimates, perform and manage your project, and send invoices.
• To communicate with you about your project, including scheduling, updates, and follow-up after the project is completed.
• To ask for your feedback and, if you choose, invite you to share your experience on our Google Business Profile.
• To respond to questions, warranty requests, and service issues.
• To improve our services and our website, and to comply with legal obligations.

Text messages (SMS)

If you opt in to receive text messages from Dallas Supreme Remodeling, we use your mobile number only to send messages related to your project, such as post-project follow-up, a thank-you message, a link to share feedback, and responses to service issues you raise. Message frequency varies (typically 1–3 messages per project). Message and data rates may apply. Reply STOP to opt out at any time or HELP for help. See our Terms & Conditions for full SMS terms, and our SMS Opt-In page for how customers sign up.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How we share information

We do not sell your personal information. We share information only:

• With service providers who help us operate our business (for example, invoicing software and website hosting), who may use it only to perform services for us. This does not include text messaging opt-in data or consent, which is never shared;
• With subcontractors or suppliers when needed to complete your project;
• When required by law, or to protect our rights, property, or safety or that of others.

Data retention and security

We keep information as long as needed for the purposes described above, including warranty and legal record-keeping. We use reasonable administrative and technical safeguards to protect your information, but no method of transmission or storage is completely secure.

Your choices

• Text messages: reply STOP to any message to stop receiving texts.
• Calls: tell us at any time that you do not want follow-up calls, and we will not call you again for that purpose.
• Access or correction: contact us to review, correct, or request deletion of your information, subject to legal record-keeping requirements.

Children’s privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. The effective date above shows when it was last updated.

Contact us

Dallas Supreme Remodeling LLC
Dallas, Texas
Phone: (469) 278-0268
Email: DallasSupremeRemodeling@gmail.com